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SupportTicketStatus

Current durable support-ticket lifecycle state. Both closed and closed_stale are terminal; the latter records an inactivity fallback rather than a natural closure.

stringSupportTicketStatus

Current durable support-ticket lifecycle state. Both closed and closed_stale are terminal; the latter records an inactivity fallback rather than a natural closure.

Possible values: [open, resolution_check_scheduled, resolution_check_phase, csi_scheduled, csi_phase, closing, closed, closed_stale, automation_failed]

SupportTicketStatus
"open"