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SupportTicketRequestCategoryUpdateRequest

Partial update for a request category. At least one field must be provided.

display_name object

New human-readable category name. The backend recalculates the stable key from this value.

anyOf
string

Possible values: non-empty and <= 80 characters

description object

Updated guidance for when this category should be used.

anyOf
string
examples object

Updated example customer goals that fit this category.

anyOf
  • Array [
  • string
  • ]
  • is_active object

    Whether the classifier can currently choose this category.

    anyOf
    boolean
    SupportTicketRequestCategoryUpdateRequest
    {
    "display_name": "string",
    "description": "string",
    "examples": [
    "string"
    ],
    "is_active": true
    }